Do You Need to Evaluate Your Annual Performance Review?

Hospitality employers sometimes wonder if annual performance reviews are worth the time and energy they spend preparing for them. What’s the payoff? They cause stress for employees and may not be an effective method for evaluating and improving performance. Is it time to reconsider your process? Timeliness. In a consumer-facing business like hospitality, it’s essential… Read more »

Focus on Talent and It Will Lead to a More Diverse Staff

Building a diverse staff is a frequent goal of leaders in the hospitality business. But how can you reach out to a broad range of people without sacrificing the high standards you have for your staff? It may not be as challenging as you think to attract highly qualified diverse talent to your hotel or… Read more »