Three Behavioral Interview Tips To Calm Your Fears

Interviews are intimidating enough already. Behavioral interviews add another layer of pressure onto an already stressful situation. Taking the time to prepare and craft a cohesive career story can make your behavioral interview go a little smoother. The purpose of a behavioral interview is to get to know how you tick, how you’ll fit in… Read more »

Is the Golden Rule Selfish?

Since childhood, we have all been raised by the Golden Rule: “Do unto others as you would have them do unto you.” Many would cite this ethical code as one of their aspirations by which to live, both personally and professionally. The problem with the Golden Rule? It implies the basic assumption that other people would like… Read more »

Are We Addicted To Stress?

For many, pending deadlines and packed schedules are not overwhelming, but instead can be a driving force that pushes them toward greater productivity. We have processes to streamline, goals to achieve, promotions to earn, debt to eliminate, exercise regimes to master, dreams to chase, and people to help and inspire. The “I work best under… Read more »

The Millennial Challenge

By the year 2030, Millennials, also known as Gen Y (those born in the 80’s and 90’s) will make up 75% of the workforce.  The U.S. Bureau of Labor Statistics predicts that by 2015, this hyper-connected and tech-savvy demographic will come close to overtaking the majority representation of the workplace. This should not come as a… Read more »

The Best Use of Assessments in the Interview Process

Talent assessments, also known as pre-employment tests, are important tool in the hiring process. And just as you need more than just a hammer in your home improvement toolbox, you need more than just assessments in your hiring formula. Studies show that they should carry about one-third of the weight involved in your candidate selection… Read more »

Beware! Dangers of Accepting a Counter Offer

You’ve reached a critical point in your job search: You have an offer and a new job on the horizon. But your current employer has come back with a counter offer, in an attempt to keep you right where you are. Maybe it’s a salary hike, a new title, a promotion, better benefits – or… Read more »

How to Receive Critical Employee Feedback

You’re committed to attracting new customers and retaining the ones you have, encouraging them to return time and again. Right on, but remember: Don’t overlook your most important customers – the ones who work for you every day. Because without them, where would you be? Help ensure ongoing customer service success by keeping your employees… Read more »

Your Online Presence is Important

How important is social media to your business? In short, you can’t afford not to leverage its potential, as hospitality companies and social media work together to successfully drive guest engagement. Here’s a look at boosting your online presence via various tools – and how they can help you increase reservations, customer satisfaction and return… Read more »

Prepare for a Phone Interview: Here’s How

A phone interview may seem like an easy, relatively effortless experience. After all, you don’t have to stress out over which suit to wear or worry about missing your expressway exit. But, never underestimate the power of the phone interview – or the need to prepare for it. If you do, your chances of landing… Read more »