Horizon Hospitality Expands Into Healthcare

MEDIA RELEASE FOR IMMEDIATE RELEASE CONTACT: Scott A. Samuels, CEO Horizon Hospitality Associates, Inc. (913) 333-3190 Email: [email protected] LEAWOOD, KS — December 18, 2017 – We’re pleased to announce a NEW division of Horizon Hospitality – Hospitality in Healthcare. Hospitality in Healthcare will provide a Unique Hospitality Approach to Traditional Healthcare Recruiting. Leading the Hospitality… Read more »

The Competency Model: What Is It and How Will It Help

The Food and Beverage Service Competency Model introduced earlier this year is an exciting development for the industry. It was created by the National Restaurant Association Educational Foundation. This model sets criteria for what knowledge, skills and abilities are required for those working in the industry. When the guidelines are followed, it will likely improve… Read more »

Hire Right and You Won’t Have to Worry About Culture

Much has been made in the last few years about the importance of cultural fit in hiring. But candidates with the right mix of skills, attitude and work ethic can fit into most any culture, whether you are running a fast-casual restaurant or a fine-dining establishment. Identify these gems, bring them on board and you’ll… Read more »

How Can TriMetrix DNA Help You Make Better Hires?

Choosing employees who truly fit your organization increases your chances of success and can make daily management a little less challenging. But how can you really get to know someone simply by perusing their resume or chatting with them in an interview? Doesn’t your business deserve a more scientific hiring process than “going with your… Read more »

A Change In Management Is Coming. How Do You Prepare Your Staff?

A change in management can be disconcerting to your team. Employees grow accustomed to an individual’s management style and know what to expect of them – what their communication style is, how often they provide feedback, how lax or stern they are about enforcing rules or policies. Change is difficult for many people and the… Read more »

April Fools – How to Spot Lies on a Resume

It’s surprising how often people lie on their resumes – especially given the proliferation of social media. But people do – sometimes prominent people – and go on to great success until they are caught. What red flags can indicate an “embellished” resume? Unfamiliar Schools or Companies Sure, you may not be familiar with every… Read more »

5 Tips To Keeping Employees Not Only Engaged, But Happy

Much focus is placed these days on keeping employees engaged. But is that enough? Keeping your employees happy is the key to reducing turnover, increasing operational efficiency and improving your bottom line. How can you ensure that your employees are happy and engaged? Communicate Your Vision Let them in on your dreams and plans. Employees… Read more »

How To Retain Seasonal Employees To Reduce Turnover

Busy seasons can be a great proving ground for new employees. But how can you ensure that the best of them want to stay once their expected tenure is over? Laying the groundwork ahead of time is the key. Make Them Feel Like Part Of The Team. Your existing employees may subtly (or less than… Read more »

The Cost Of A Bad Hire And How To Avoid It

A single bad hire can cost an employer up to 30% of the individual’s first year compensation. In the hospitality field, damages can go farther and wider. One bad hire touches so many people – both customers and employees, that there is no telling how far the ripples will extend. Impact of Bad Hires Employees… Read more »

Using Assessments and Pre-Screening Tools to Hire the Best Talent

Screening resumes and interviewing is only the start of the hiring process. Both are subjective and prone to human error. Adding screenings and assessments can help to uncover a candidate’s hidden talents and problem areas in an objective manner. But screenings are just a tool.  Assess the information you glean from them along with the… Read more »