As effective as the employee-referral process can be, some key improvements are still needed.

Scott Samuels, CEO of Horizon Hospitality, was quoted in this recent article published at Human Resource Executive Online. Samuels talks about what undermines referral programs and how companies really need to evaluate the cost for sourcing and recruiting new employees. He also talks about how companies need to promote successful referrals to create internal momentum for helping bring great additions to the team.


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