Winning a promotion is exciting. You put in a lot of hard work to get there and you’re probably eager to show what you can do. It’s natural to want to make a great first impression on the job, but it’s important not to bite off more than you can chew. Choose just a few achievable goals to begin with and build on your success.
Understand what is expected of you.
Nothing can get you off track faster than not having a firm understanding of your role. If your manager doesn’t approach you first, ask for some time to meet and discuss your new position and what he expects of you in the first 30, 60 and 90 days. Come prepared to discuss your own ideas to show that you are putting some thought into your responsibilities.
Take some time to get to know the people you will be working with at all levels. Include superiors, peers and subordinates, and also third parties such as vendors. The more people you have in your corner, the better your chances of success. It’s impossible to underestimate the value of relationship building.
Assess your team.
Take your time evaluating the employees you will manage. See how they interact with each other and identify their strengths and weaknesses. Encourage them to come to you with any ideas, questions or concerns they want to share. Watch especially for anyone who may have been interviewed for your job because they may be resentful. It could take some time to recover and their performance could be affected. Look for skills gaps in your team that you must hire to fill. Conversely, be sure you are not overstaffed.
Analyze areas for improvement.
The first few months of your tenure are all about information gathering. You bring a fresh set of eyes to the establishment and can see things others may not. Bringing sweeping changes will not earn you any good will, but well-thought-out improvements always have their place. Identify underperformers and determine if they are willing and able to improve or if they must be terminated.
Need more tips on starting on the right foot in your new position? Contact the expert hospitality recruiters at Horizon Hospitality. We can connect you with positions throughout the country in restaurants, hotels and resorts. Contact us today to take the next step in your career.